Retino centralizes post-purchase care into a single platform, offering two main services that provide everything you need to optimize logistics processes and efficiently manage reverse processes.
Retino Tracking provides an overview of shipments from E-shop → Customer. It reduces uncollected shipments through automation, lowers support load via automated emails, alerts you to problem shipments and provides data not only about carriers.
Retino Returns & Claims automates reverse process management from A to Z. It offers a modern self-service portal for customers, handles return shipping (including international), automates communication, tracks deadlines, and enables quick refunds.
You can create an account and try Retino for free here
Lenka Lišková
+420 603 790 938